Terms & Conditions

Welcome to The Sleepy Kiwi! These Terms and Conditions govern your use of our website and purchases made through us. By using our site, you agree to the following terms.

1. About Us

The Sleepy Kiwi is a New Zealand-based online store providing quality baby products. 

2. Product Information

We strive to ensure all product details, images, and prices listed on our site are accurate. However, we reserve the right to correct any errors or update information at any time without prior notice.

3. Pricing & Payment

All prices are listed in NZD and include GST (where applicable). Payment can be made via secure methods including credit/debit card, bank transfer, and other accepted payment gateways. Orders will be processed once full payment is received.

4. Shipping & Delivery

We ship within New Zealand. Estimated delivery times are provided at checkout but may vary. The Sleepy Kiwi is not liable for delays caused by external couriers or unforeseen circumstances.

5. Returns & Refunds

We comply with the Consumer Guarantees Act 1993 (NZ). If your product is faulty, damaged, or not as described, please contact us within 14 days for a refund, exchange, or store credit.

6. Privacy

Your privacy is important to us. Personal information collected during purchase or account creation is used solely for order processing and communication. For more information, see our Privacy Policy.

7. Use of Website

You agree not to misuse our website or engage in any unlawful activity. All content on our site is owned by The Sleepy Kiwi and may not be reproduced without permission.

8. Changes to Terms

We may update these Terms and Conditions from time to time. Continued use of our site means you accept the updated terms.

9. Contact Us

If you have any questions about these Terms, feel free to contact us.